Privacy Policy

At Littlejohn Air Pros (“we,” “us,” or “our”), your privacy is of paramount importance. This Privacy Policy describes how we collect, use, and protect information when you visit littlejohnhvacsolutions.link, submit a contact or service request form, or place a telephone call to our dispatch lines at (321) 478-0693.

1. Information We Collect

We collect personal information that you voluntarily provide when requesting HVAC repair, maintenance, or replacement estimates. This includes:

• Full name and telephone number.
• Physical service address in Broomall, PA or surrounding Delaware and Montgomery County communities.
• Email address and equipment symptom details provided via online forms.
• Call metadata, including caller ID and call recordings utilized solely for quality assurance, dispatcher training, and service verification.

2. How We Use Your Information

The information we collect is utilized strictly to provide, coordinate, and fulfill residential and commercial HVAC services:

• To connect you with an independent, licensed, and insured HVAC technician who performs the physical evaluation and repair work.
• To confirm appointment windows, provide status updates, and verify service completion.
• To process transactions, generate invoices, and handle manufacturer warranty registrations.
• To analyze website usage, measure marketing effectiveness, and improve user experience.

3. Information Sharing and Disclosure

Littlejohn Air Pros does not sell, rent, or lease your personal information to third parties for marketing purposes. We share your information solely with:

• Independent local HVAC contractors and service technicians dispatched to evaluate or service your heating and cooling equipment.
• Essential third-party service providers (such as telephone call routing networks and email delivery systems) under strict confidentiality agreements.
• Legal authorities when strictly required by applicable state or federal law or court order.

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to safeguard your personal data from unauthorized access, alteration, or disclosure. However, no internet transmission or telephone network is 100% immune from security vulnerabilities.

5. Cookies and Tracking Technologies

Our website may use standard cookies and analytics tools (such as Google Analytics / Google Tag Manager) to evaluate page engagement, measure click-to-call taps, and optimize site layout. You may adjust your browser settings to refuse cookies at any time.

6. Contact Us

If you have any questions regarding this Privacy Policy or wish to request data deletion, contact us by telephone at (321) 478-0693 or write to:

Littlejohn Air Pros
Serving Broomall, PA 19008 and nearby areas
Telephone: (321) 478-0693